Nurbasari, Anny, Marina N. Lukiyanova, Phong Thanh Nguyen, Rustem A. Shichiyakh, y K. Shankar. 2019. «Role of Social Media in the Successful Implementation of Business User Data Management». Opción 35 (88), 773-88. http://www.produccioncientifica.luz.edu.ve/index.php/opcion/article/view/30986.