Teoría general de sistemas: un meta-análisis de estudios aplicados
Palabras clave:
Plataformas digitales, sistemas, gobernanza digital, ecosistemas digitales
Resumen
La expansión internacional de las plataformas digitales ha transformado los modelos de negocio, planteando nuevos desafíos analíticos para comprender la dinámica de la empresa en la era digital. El objeto de estudio es realizar un análisis bibliométrico sobre la literatura, con el fin de proporcionar una visión global de una de sus variantes del pensamiento sistémico enfocado en las organizaciones. Metodológicamente, se efectúa un análisis comparativo de estudios sobre la empresa, enfatizando la distinción entre enfoques sistémicos y su relación con el funcionamiento de plataformas digitales. Los principales hallazgos muestran que estas plataformas, al aprovechar efectos de red y arquitecturas digitales escalables, pueden internacionalizarse con menor dependencia de activos físicos y de la inversión extranjera directa tradicional. Asimismo, su carácter disruptivo tensiona los marcos regulatorios vigentes, reconfigura la competencia y redefine las estructuras organizacionales multinacionales. Los resultados evidencian la necesidad de adaptar las teorías clásicas de la empresa multinacional para incorporar dimensiones digitales y lógicas sistémicas, considerando la evolución de los ecosistemas digitales como factores estratégicos clave. En conclusión, se plantean líneas de investigación orientadas hacia la regulación, la sostenibilidad y los mecanismos de cooperación en entornos digitales.
Citas
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McKenna, P., Cannon, N., Conway, J., Dooley, J., & Davies, W. P. (2018). Red clover (Trifolium pratense) in conservation agriculture: A compelling case for increased adoption. International Journal of Agricultural Sustainability, 16(4–5), 342–366. https://doi.org/10.1080/14735903.2018.1498442
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Londar, S., Lytvynchuk, A., Versal, N., Posnova, T., & Tereshchenko, H. (2020). Investment in human capital within the creative economy formation: Case of the Eastern and Central Europe countries. Comparative Economic Research Central and Eastern Europe, 23(4), 129–148. https://doi.org/10.18778/1508-2008.23.31
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Ricciardi, F., De Bernardi, P., & Cantino, V. (2019). System dynamics modeling as a circular process: The smart commons approach to impact management. Technological Forecasting And Social Change, 151, 119799. https://doi.org/10.1016/j.techfore.2019.119799
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Senge, P., Kleiner, A., Roberts, C., Ross, R., Roth, G., Smith, B., & Guman, E. C. (1999). The dance of change: The challenges to sustaining momentum in learning organizations. Performance Improvement Journal, 38(5), 55-58. https://doi.org/10.1002/pfi.4140380511
Solesvik, M., & Kondratenko, Y. (2018). Architecture for Collaborative Digital Simulation for the Polar Regions. Studies in systems, decision and control (pp. 517-531). https://doi.org/10.1007/978-3-030-00253-4_22
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Zheng, L., & Iatridis, K. (2022). Friends or foes? A systematic literature review and meta‐analysis of the relationship between eco‐innovation and firm performance. Business Strategy And The Environment, 31(4), 1838-1855. https://doi.org/10.1002/bse.2986
Aguado, D., & García, C. (2020). Systemic approaches to public management: A bibliometric analysis of General Systems Theory in governance research. Public Management Review, 22(10), 1473–1495. https://doi.org/10.1080/14719037.2019.1668460
Almazán, D. A., Tovar, Y. S., & Quintero, J. M. M. (2016). Influencia de los sistemas de información en los resultados organizacionales. Contaduría y Administración, 62(2), 303-320. https://doi.org/10.1016/j.cya.2016.07.005
Arnold, R. D., & Wade, J. P. (2015). A Definition of Systems Thinking: A Systems Approach. Procedia Computer Science, 44, 669-678. https://doi.org/10.1016/j.procs.2015.03.050
Ben-Daya, M., Hassini, E., & Bahroun, Z. (2017). Internet of things and supply chain management: a literature review. International Journal Of Production Research, 57(15-16), 4719-4742. https://doi.org/10.1080/00207543.2017.1402140
Bivona, E. (2022). Determinants of performance drivers in online food delivery platforms: a dynamic performance management perspective. International Journal Of Productivity And Performance Management, 72(9), 2497-2517. https://doi.org/10.1108/ijppm-10-2021-0606
Boyd, B. K., & Solarino, A. M. (2016). Ownership of Corporations. Journal Of Management, 42(5), 1282-1314. https://doi.org/10.1177/0149206316633746
Blondel, V. D., Guillaume, J., Lambiotte, R., & Lefebvre, E. (2008). Fast unfolding of communities in large networks. Journal Of Statistical Mechanics Theory And Experiment, 2008(10), P10008. https://doi.org/10.1088/1742-5468/2008/10/p10008
Clegg, S., & Dunkerley, D. (2013). Organization, Class and Control (RLE: Organizations). En Routledge eBooks. https://doi.org/10.4324/9780203547786
Calida, B. Y., Jaradat, R. M., Abutabenjeh, S., & Keating, C. B. (2016). Governance in systems of systems: a systems-based model. International Journal Of System Of Systems Engineering, 7(4), 235. https://doi.org/10.1504/ijsse.2016.080313
Campedelli, G. M. (2020). Where are we? Using Scopus to map the literature at the intersection between artificial intelligence and research on crime. Journal Of Computational Social Science, 4(2), 503-530. https://doi.org/10.1007/s42001-020-00082-9
Cosenz, F., & Noto, G. (2016). Applying System Dynamics Modelling to Strategic Management: A Literature Review. Systems Research And Behavioral Science, 33(6), 703-741. https://doi.org/10.1002/sres.2386
Darabi, N., & Hosseinichimeh, N. (2020). System dynamics modeling in health and medicine: a systematic literature review. System Dynamics Review, 36(1), 29-73. https://doi.org/10.1002/sdr.1646
Deb, R., & Roesler, A. (2023). Multi-dimensional screening: Buyer-optimal learning and informational robustness. The Review of Economic Studies, 91(5), 2744–2770. https://doi.org/10.1093/restud/rdad100
Estrin, S., Hanousek, J., & Shamshur, A. (2024). Does it matter who owns firms? Evidence on the impact of supermajority control on private firms in Europe. International Review of Financial Analysis, 95, 103427. https://doi.org/10.1016/j.irfa.2024.103427
Fahimnia, B., Sarkis, J., & Davarzani, H. (2015). Green supply chain management: A review and bibliometric analysis. International Journal Of Production Economics, 162, 101-114. https://doi.org/10.1016/j.ijpe.2015.01.003
Fister, J., Matraves, C., Stancill, M., Stockdale, D., Sullivan, S., Taylor, S., & Yankelevich, A. (2022). Economics at the FCC 2021–22: 5G spectrum auctions, affordable connectivity, broadband data collection, and merger review. Review of Industrial Organization, 61(4), 489–520. https://doi.org/10.1007/s11151-022-09887-6
Flood, R. L. (1999). Rethinking the Fifth Discipline: Learning Within the Unknowable. Routledge.
Forliano, C., De Bernardi, P., & Yahiaoui, D. (2020). Entrepreneurial universities: A bibliometric analysis within the business and management domains. Technological Forecasting And Social Change, 165, 120522. https://doi.org/10.1016/j.techfore.2020.120522
Forliano, C., De Bernardi, P., Rozsa, Z., & Bertello, A. (2024). Systems dynamics research in management and organization studies: Overview and research agenda. Journal Of Innovation & Knowledge, 9(3), 100512. https://doi.org/10.1016/j.jik.2024.100512
Forrester, J. W. (2007). System dynamics—a personal view of the first fifty years. System Dynamics Review, 23(2-3), 345-358. https://doi.org/10.1002/sdr.382
Fortunato, S., & Hric, D. (2016). Community detection in networks: A user guide. Physics Reports, 659, 1-44. https://doi.org/10.1016/j.physrep.2016.09.002
Giachetti, C. (2012). A resource-based perspective on the relationship between service diversification and firm performance: Evidence from Italian facility management firms. Journal of Business Economics and Management, 13(3), 567–585. https://doi.org/10.3846/16111699.2011.624630
Grant, R. M., & Jammine, A. (1988). The diversification-performance relationship: The moderating effect of organizational slack. Academy of Management Journal, 31(4), 1033–1052. https://doi.org/10.2307/256341
Grewatsch, S., Kennedy, S., & Bansal, P. (2021). Tackling wicked problems in strategic management with systems thinking. Strategic Organization, 21(3), 721-732. https://doi.org/10.1177/14761270211038635
He, J., Yi, H., & Liu, J. (2016). Urban green space recreational service assessment and management: A conceptual model based on the service generation process. Ecological Economics, 124, 59–68. https://doi.org/10.1016/j.ecolecon.2016.01.023
Jaradat, R., Stirgus, E., Goerger, S. R., Buchanan, R. K., Hossain, N. U. I., Ma, J., & Burch, R. (2019). Assessment of Workforce Systems Preferences/Skills Based on Employment Domain. Engineering Management Journal, 32(1), 61-73. https://doi.org/10.1080/10429247.2019.1672407
Johannessen, J., & Olaisen, J. (2005). Systemic philosophy and the philosophy of social science. Kybernetes, 34(9/10), 1570-1586. https://doi.org/10.1108/03684920510614821
Kunc, M. H., & Morecroft, J. D. W. (2008). Resource-based strategies and problem structuring: using resource maps to manage resource systems. Journal Of The Operational Research Society, 60(2), 191-199. https://doi.org/10.1057/palgrave.jors.2602551
Marshall, R. E., & Farahbakhsh, K. (2013). Systems approaches to integrated solid waste management in developing countries. Waste Management, 33(4), 988-1003. https://doi.org/10.1016/j.wasman.2012.12.023
McKenna, P., Cannon, N., Conway, J., Dooley, J., & Davies, W. P. (2018). Red clover (Trifolium pratense) in conservation agriculture: A compelling case for increased adoption. International Journal of Agricultural Sustainability, 16(4–5), 342–366. https://doi.org/10.1080/14735903.2018.1498442
Lamond, D. (2004). A matter of style: reconciling Henri and Henry. Management Decision, 42(2), 330-356. https://doi.org/10.1108/00251740410513845
Londar, S., Lytvynchuk, A., Versal, N., Posnova, T., & Tereshchenko, H. (2020). Investment in human capital within the creative economy formation: Case of the Eastern and Central Europe countries. Comparative Economic Research Central and Eastern Europe, 23(4), 129–148. https://doi.org/10.18778/1508-2008.23.31
Ling, H., Chen, H., Ho, K. K., & Hsiao, K. (2020). Exploring the factors affecting customers’ intention to purchase a smart speaker. Journal of Retailing and Consumer Services, 59, 102331. https://doi.org/10.1016/j.jretconser.2020.102331
Liu, L., & Zhang, H. (2021). Financial literacy, self-efficacy and risky credit behavior among college students: Evidence from online consumer credit. Journal of Behavioral and Experimental Finance, 32, 100569. https://doi.org/10.1016/j.jbef.2021.100569
Li, Z., Chen, X., Ye, Y., Wang, F., Liao, K., & Wang, C. (2023b). The impact of digital economy on industrial carbon emission efficiency at the city level in China: Gravity movement trajectories and driving mechanisms. Environmental Technology & Innovation, 33, 103511. https://doi.org/10.1016/j.eti.2023.103511
Liu, N. G., Mahmoudi, H., Triantis, K., & Ghaffarzadegan, N. (2024). A multi‐dimensional index of evaluating systems thinking skills from textual data. Systems Research And Behavioral Science. https://doi.org/10.1002/sres.3033
León, H. C. M., & Calvo-Amodio, J. (2016). Towards lean for sustainability: Understanding the interrelationships between lean and sustainability from a systems thinking perspective. Journal Of Cleaner Production, 142, 4384-4402. https://doi.org/10.1016/j.jclepro.2016.11.132
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... & Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71
Peitz, M., & Schuett, F. (2016). Net neutrality and inflation of traffic. International Journal of Industrial Organization, 46, 16–62. https://doi.org/10.1016/j.ijindorg.2016.03.003
PRISMA statement. (s. f.-b). PRISMA Statement. https://www.prisma-statement.org/
Ramadass, S. D., Sambasivan, M., & Xavier, J. A. (2018). Collaboration outcomes in a public sector: impact of governance, leadership, interdependence and relational capital. Journal Of Management & Governance, 22(3), 749-771. https://doi.org/10.1007/s10997-018-9401-4
Raven, R., & Walrave, B. (2018). Overcoming transformational failures through policy mixes in the dynamics of technological innovation systems. Technological Forecasting And Social Change, 153, 119297. https://doi.org/10.1016/j.techfore.2018.05.008
Ricciardi, F., De Bernardi, P., & Cantino, V. (2019). System dynamics modeling as a circular process: The smart commons approach to impact management. Technological Forecasting And Social Change, 151, 119799. https://doi.org/10.1016/j.techfore.2019.119799
Rindfleisch, A., & Moorman, C. (2001b). The Acquisition and Utilization of Information in New Product Alliances: A Strength-of-Ties Perspective. Journal of Marketing, 65(2), 1-18. https://doi.org/10.1509/jmkg.65.2.1.18253
Senge, P., Kleiner, A., Roberts, C., Ross, R., Roth, G., Smith, B., & Guman, E. C. (1999). The dance of change: The challenges to sustaining momentum in learning organizations. Performance Improvement Journal, 38(5), 55-58. https://doi.org/10.1002/pfi.4140380511
Solesvik, M., & Kondratenko, Y. (2018). Architecture for Collaborative Digital Simulation for the Polar Regions. Studies in systems, decision and control (pp. 517-531). https://doi.org/10.1007/978-3-030-00253-4_22
Tushman, M. L., & O’Reilly, C. A. (1996b). Ambidextrous Organizations: Managing Evolutionary and Revolutionary Change. California Management Review, 38(4), 8-29. https://doi.org/10.2307/41165852
Thomas, A., & Gupta, V. (2021). Social Capital Theory, Social Exchange Theory, Social Cognitive Theory, Financial Literacy, and the Role of Knowledge Sharing as a Moderator in Enhancing Financial Well-Being: From Bibliometric Analysis to a Conceptual Framework Model. Frontiers In Psychology, 12. https://doi.org/10.3389/fpsyg.2021.664638
Van Eck, N. J., & Waltman, L. (2017). Citation-based clustering of publications using CitNetExplorer and VOSviewer. Scientometrics, 111(2), 1053-1070. https://doi.org/10.1007/s11192-017-2300-7
Vega, R. K. A., Ayala, Ó. J. O., & Espejo, V. E. V. (2017). Diseño de un sistema de planificación de recursos empresariales (ERP) para una microempresa. Inge CUC, 13(1), 84-100. https://doi.org/10.17981/ingecuc.13.1.2017.08
Xavier, J. A., & Bianchi, C. (2019). An outcome-based dynamic performance management approach to collaborative governance in crime control: insights from Malaysia. Journal Of Management & Governance, 24(4), 1089-1114. https://doi.org/10.1007/s10997-019-09486-w
Wheat, I. D., & Bardach, E. (2017). Disappointing outcomes: Can implementation modeling help? En System dynamics for performance management (pp. 179-200). https://doi.org/10.1007/978-3-319-57018-1_10
Zheng, L., & Iatridis, K. (2022). Friends or foes? A systematic literature review and meta‐analysis of the relationship between eco‐innovation and firm performance. Business Strategy And The Environment, 31(4), 1838-1855. https://doi.org/10.1002/bse.2986
Publicado
2026-04-23
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Alarcón Gavilanes, J. C., Acosta, T., Cabello Wilson, L. A., & Arguello Erazo, S. E. (2026). Teoría general de sistemas: un meta-análisis de estudios aplicados. Revista Venezolana De Gerencia, 31(15), e31e1518. Recuperado a partir de http://www.produccioncientifica.luz.edu.ve/index.php/rvg/article/view/45490
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