Liderazgo de servicio y comportamiento verde de los empleados: el papel del apoyo organizacional en el contexto hondureño
Abstract
Los líderes serviciales promueven comportamientos positivos, propician entornos de confianza y ética, fortalecen el sentido de comunidad y se preocupan por el bienestar de los colaboradores. El objetivo de este estudio fue determinar si el liderazgo de servicio incide en el comportamiento verde de los empleados. Como variable mediadora se emplea la percepción de apoyo organizacional. El método fue cuantitativo, de tipo no experimental, transversal y explicativo. La muestra fue de 128 empleados de diversos departamentos de Honduras. Los resultados revelan que el liderazgo de servicio incide de forma directa en la percepción de apoyo de la organización y de forma indirecta en el comportamiento verde de los empleados. En conclusión, en el contexto hondureño, liderazgos centrados en las personas favorecen comportamientos proambientales.
References
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He, J., & Li, D. (2026). The impact of inclusive leadership on employee innovative behavior: The chain mediating role of employee positive emotions and creative self-efficacy. Administrative Sciences, 16(2), 84. https://doi.org/10.3390/admsci16020084
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Kader, T., Eyupoglu, S. Z., & Tashtoush, L. (2025). Unveiling the Impact of Servant Leadership on Employee Performance: The Role of Organizational Trust in Mobile Telecom Providers in Iraq. Sustainability, 17(19), 8958. https://doi.org/10.3390/su17198958
Liu, Y., Fang, Y., & He, G. (2025). The effect of inclusive leadership on employee wellbeing. Scientific Reports, 15, 39991. https://doi.org/10.1038/s41598-025-23703-7
Ilyas, S., Abid, G., & Ashfaq, F. (2023). The impact of perceived organizational support on professional commitment: a moderation of burnout and mediation of well-being. International Journal of Sociology and Social Policy, 43(7-8), 710–726. https://doi.org/10.1108/IJSSP-06-2022-0170
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Kerse, G. (2024). The effect of perceived green organizational support on employee green behavior: The moderating role of long-term orientation. Brazilian Journal of Operations & Production Management, 21(1), e20241762.
Lescano, L. (2017). Cómo fortalecer el clima y la cultura de servicio a través del liderazgo de servicio del mando intermedio: caso de estudio en una compañía multinacional. Revista Empresa y Humanismo, 20(1), 65–96. https://dialnet.unirioja.es/servlet/articulo?codigo=5803654
Khalil, S.H., Shah, S.M.A. & Khalil, S.M. (2024). Servant Leadership, Job Crafting Behaviours, and Work Outcomes: Does Employee Conscientiousness Matters?. Journal of the Knowledge Economy, 15, 2607–2627. https://doi.org/10.1007/s13132-023-01290-0
Lu, J., Falahat, M., Choong, Y.O. & Cheah, P. K. (2024). From servant leadership to organizational citizenship behavior: A theoretically grounded moderated mediation framework for Chinese private enterprises. Humanities & Social Sciences Communications, 11, 1216. https://doi.org/10.1057/s41599-024-03751-6
Maqsoom, A., Umer, M., Alaloul, W. S., Salman, A., Ullah, F., Ashraf, H., & Musarat, M. A. (2023). Adopting green behaviors in the construction sector: The role of behavioral intention, motivation, and environmental consciousness. Buildings, 13(4), 1036.
Margaretha, M., Sudiro, A., Kurniawati, D. T., & Prabandari, S. P. (2025). Enhancing innovative work behavior through perceived organizational support: The mediating role of person-organization fit. Problems and Perspectives in Management, 23(2), 583-594. https://doi.org/10.21511/ppm.23(2).2025.42
Mori, K. (2024). Bridging perceived organizational support with learning motivation and work engagement: The mediating role of focus on opportunity. Journal of Occupational Health, 66(1). https://doi.org/10.1093/joccuh/uiae024
Nguyen, H. H., Duong, C. H., Giang, T. T., & Nguyen, P. N.-D. (2025). From Being Served to Serving: How Servant Leadership Fosters Organizational Citizenship Behavior in the Digital Era. Sage Open, 15(3). https://doi.org/10.1177/21582440251365790
Nguyen, N. P., Nguyen, N. T. H., Nguyen, N. H., & Flynn, O. (2023). Does transformational leadership influence organisational culture and organisational performance: Empirical evidence from an emerging country. IIMB Management Review, 35(4), 331–345. https://doi.org/10.1016/j.iimb.2023.10.001
Norton, T. A., Parker, S. L., Zacher, H., & Ashkanasy, N. M. (2015). Employee green behavior: A review and research agenda. Organization & Environment, 28(1), 103–125. https://doi.org/10.1177/1086026615575773
Paredes-Saavedra, M., Vásquez-Ramírez, A., & Ramírez-Flores, A. (2024). Work team effectiveness: Importance of organizational leadership, culture, and work climate. Administrative Sciences, 14(11), 280. https://doi.org/10.3390/admsci14110280
Peña, I., Andrade, S. M., Muñoz, R. M., & Barba-Sánchez, V. (2024). Wellness programs, perceived organizational support, and their influence on organizational performance: An analysis within the framework of sustainable human resource management. SAGE Open, 14(1). https://doi.org/10.1177/21582440241229358
Pereira, D., & Yáber, G. (2022). Perceived organizational support: Latin America analyzed in five years. RAN – Revista Academia & Negocios, 8(2), 183–196.
Ren, L., & Shen, H. (2024). The relationship between servant leadership and team innovation performance: Mediating effect of selfefficacy. Heliyon, 10(6), e27723. https://doi.org/10.1016/j.heliyon.2024.e27723
Roy, S., & Sia, S.K. (2024). The development and primary validation of employee green behavior scale. Journal of Asia Business Studies, 18(3), 784–800. https://doi.org/10.1108/JABS-10-2023-0437
Tsai, F. M. & Bui, T. D. (2021). Impact of word of mouth via social media on consumer intention to purchase cruise travel products. Maritime Policy & Management, 48(2), 167-183. https://doi.org/10.1080/03088839.2020.1735655
Sarmiento-Barros, M. L. (2024). Desarrollo de liderazgo y su impacto en la cultura organizacional. MQRInvestigar, 8(2), 1820–1841. https://doi.org/10.56048/MQR20225.8.2.2024.1820-1841
Sendjaya, S., Eva, N., Butar Butar, I., Robin, M., & Castles, S. (2019). SLBS-6: Validation of a Short Form of the Servant Leadership Behavior Scale. Journal of Business Ethics, 156, 941-956.
Valor, C., Redondo, R., & Carrero, I. (2025). Workplace greenery and employee green behavior: a moderated-mediation model. Management Research Review, 48(5), 726–745. https://doi.org/10.1108/MRR-07-2024-0562
Wang, T., Qin, H., Zhang, Z., & Qin, Y. (2024). The moderating effect of perceived organizational support on presenteeism related to the inclusive leadership. BMC Nursing, 23, 139. https://doi.org/10.1186/s12912-024-01816-0.
Wu, Y., Awang, S.R. & Ahmad, T. (2025). Leadership styles, employee green behavior, and organizational citizenship behavior for the environment: a systematic literature review. Environment, Development and Sustainability, 1-26. https://doi.org/10.1007/s10668-025-06573-x
Xiao, J., Yan, Y., Li, B., & Liu, S. (2024). Leading by example: understanding the trickle-down effect of voluntary green behavior in the workplace. Journal of Managerial Psychology, 39(5), 613-627. https://doi.org/10.1108/JMP-04-2022-0192
Yagil, D., & Oren, R. (2021). Servant leadership, engagement, and employee outcomes: The moderating roles of proactivity and job autonomy. Revista de Psicología del Trabajo y de las Organizaciones, 37(1), 58–67.
Ying, M., Faraz, N. A., Ahmed, F., & Raza, A. (2020). How Does Servant Leadership Foster Employees’ Voluntary Green Behavior? A Sequential Mediation Model. International Journal of Environmental Research and Public Health, 17(5), 1792. https://doi.org/10.3390/ijerph17051792
Yong, J. Y., Yusliza, M. Y., Ramayah, T., & Fawehinmi, O. (2020). Nexus between green intellectual capital and green human resource management. Journal of Cleaner Production, 215, 698–708. https://doi.org/10.1016/j.jclepro.2018.12.306
Zacher, H., Rudolph, C. W., & Katz, I. M. (2023). Employee Green Behavior as the Core of Environmentally Sustainable Organizations. Annual Review Organizational Psychology and Organizational Behavior, 10, 465-494. https://doi.org/10.1146/annurev-orgpsych-120920-050421
Zaitouni, M., Hewapathirana, G., Mostafa, M., Al Hajj, R., & ElMelegy, A. R. (2024). Work-life balance: A landscape mapping of two decades of scholarly research. Heliyon, 10(14). e34084. https://doi.org/10.1016/j.heliyon.2024.e34084
Al-Taie, M., & Khattak, M. N. (2024). The impact of perceived organizational support and human resources practices on innovative work behavior: does gender matter? Frontiers in Psychology, 15, 1401916. https://doi.org/10.3389/fpsyg.2024.1401916
Cai, M., Wang, M. & Cheng, J. (2024). The Effect of Servant Leadership on Work Engagement: The Role of Employee Resilience and Organizational Support. Behavioral Sciences, 14, 300. https://doi.org/10.3390/bs14040300
Carbone, E., Feraco, T., Innocenti, I., Musicanti, M., Volpe, P., & Meneghetti, C. (2024). Green workplace behaviors: Can employees make the difference? Sustainability, 16(24), 11188.
Cepeda-Carrión, G., Nitzl, C. & Roldán, J. L. (2017). Mediation analyses in partial least squares structural equation modeling: Guidelines and empirical examples. En H. Latan, R, Noonan (Eds.), Partial least squares path modeling. Basic concepts, methodological issues and applications (pp. 173-195). Springer International Publishing, Cham. https://doi.org/10.1007/978-3-319-64069-3_8
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507.
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51–59.
Ekmekcioglu, E. B., & Öner, K. (2024). Servant leadership, innovative work behavior and innovative organizational culture: the mediating role of perceived organizational support. European Journal of Management and Business Economics, 33(3), 272-288.
Espinosa Cevallos, P. A. (2024). El liderazgo transformacional y la creación de una cultura organizacional sostenible. Revista Política y Ciencias Administrativas, 3(1), 20–35. https://doi.org/10.62465/rpca.v3n1.2024.75
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant leadership: A systematic review and call for future research. The Leadership Quarterly, 30(1), 111–132.
Febrian, W. D. (2025). Determination green human resource management: Analysis green training, green behavior, green leadership, and green organizational culture (study literature review). Annals of Human Resource Management Research, 5(3), 727-739. https://doi.org/10.35912/ahrmr.v5i3.3144
Greenleaf, R. K. (2008). The servant as leader. The Greenleaf Center for Servant Leadership.
Hair, J. F., Howard, M. C. & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101-110. https://doi.org/10.1016/j.jbusres.2019.11.069
Hahn, R., Hahn, R., Land, A., & Gattiker, T. (2025). Individual behavior in sustainable supply chain management: A systematic literature review. Journal of Purchasing and Supply Management, 101037. https://doi.org/10.1016/j.pursup.2025.101037
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Castillo Apraiz, J., Cepeda Carrión, G. & Roldán, J. L. (2019). Manual de partial least squares structural equation modeling (PLS-SEM) (2.a. ed.). OmniaScience. https://doi.org/10.3926/oss.37
Harina, R. N., & Rachmawati, R. (2024). Servant Leadership’s Impact on Green Behavior: Exploring Psychological Empowerment and Autonomous Motivation for the Environment in the Energy Sector. Jurnal Manajemen Teori dan Terapan, 17(2). https://doi.org/10.20473/jmtt.v17i2.53442
He, J., & Li, D. (2026). The impact of inclusive leadership on employee innovative behavior: The chain mediating role of employee positive emotions and creative self-efficacy. Administrative Sciences, 16(2), 84. https://doi.org/10.3390/admsci16020084
He, X., & Yeap, S. B. (2026). The mediating role of perceived organizational support in the relationship between servant leadership and job satisfaction. Multidisciplinary Reviews, 9(8), 2026356. https://doi.org/10.31893/multirev.2026356
Henilesta, L., & Putranto, N. A. R. (2024). The influence of servant leadership on organizational citizenship behavior. En Proceedings of the 8th Global Conference on Business, Management, and Entrepreneurship (GCBME 2023), 841-848. Atlantis Press. https://doi.org/10.2991/978-94-6463-443-3_112
Howarth, A., Cooke, S. J., Nguyen, V. M. y Hunt, L. M. (2024). Non-probabilistic surveys and sampling in the human dimensions of fisheries. Reviews in Fish Biology and Fisheries, 34(2), 597-622. https://doi.org/10.1007/s11160-023-09831-1
Kader, T., Eyupoglu, S. Z., & Tashtoush, L. (2025). Unveiling the Impact of Servant Leadership on Employee Performance: The Role of Organizational Trust in Mobile Telecom Providers in Iraq. Sustainability, 17(19), 8958. https://doi.org/10.3390/su17198958
Liu, Y., Fang, Y., & He, G. (2025). The effect of inclusive leadership on employee wellbeing. Scientific Reports, 15, 39991. https://doi.org/10.1038/s41598-025-23703-7
Ilyas, S., Abid, G., & Ashfaq, F. (2023). The impact of perceived organizational support on professional commitment: a moderation of burnout and mediation of well-being. International Journal of Sociology and Social Policy, 43(7-8), 710–726. https://doi.org/10.1108/IJSSP-06-2022-0170
Jabbour, C. J. C., & Jabbour, A. B. L. S. (2016). Green human resource management and green supply chain management: Linking two emerging agendas. Journal of Cleaner Production, 112, 1824–1833.
Kerse, G. (2024). The effect of perceived green organizational support on employee green behavior: The moderating role of long-term orientation. Brazilian Journal of Operations & Production Management, 21(1), e20241762.
Lescano, L. (2017). Cómo fortalecer el clima y la cultura de servicio a través del liderazgo de servicio del mando intermedio: caso de estudio en una compañía multinacional. Revista Empresa y Humanismo, 20(1), 65–96. https://dialnet.unirioja.es/servlet/articulo?codigo=5803654
Khalil, S.H., Shah, S.M.A. & Khalil, S.M. (2024). Servant Leadership, Job Crafting Behaviours, and Work Outcomes: Does Employee Conscientiousness Matters?. Journal of the Knowledge Economy, 15, 2607–2627. https://doi.org/10.1007/s13132-023-01290-0
Lu, J., Falahat, M., Choong, Y.O. & Cheah, P. K. (2024). From servant leadership to organizational citizenship behavior: A theoretically grounded moderated mediation framework for Chinese private enterprises. Humanities & Social Sciences Communications, 11, 1216. https://doi.org/10.1057/s41599-024-03751-6
Maqsoom, A., Umer, M., Alaloul, W. S., Salman, A., Ullah, F., Ashraf, H., & Musarat, M. A. (2023). Adopting green behaviors in the construction sector: The role of behavioral intention, motivation, and environmental consciousness. Buildings, 13(4), 1036.
Margaretha, M., Sudiro, A., Kurniawati, D. T., & Prabandari, S. P. (2025). Enhancing innovative work behavior through perceived organizational support: The mediating role of person-organization fit. Problems and Perspectives in Management, 23(2), 583-594. https://doi.org/10.21511/ppm.23(2).2025.42
Mori, K. (2024). Bridging perceived organizational support with learning motivation and work engagement: The mediating role of focus on opportunity. Journal of Occupational Health, 66(1). https://doi.org/10.1093/joccuh/uiae024
Nguyen, H. H., Duong, C. H., Giang, T. T., & Nguyen, P. N.-D. (2025). From Being Served to Serving: How Servant Leadership Fosters Organizational Citizenship Behavior in the Digital Era. Sage Open, 15(3). https://doi.org/10.1177/21582440251365790
Nguyen, N. P., Nguyen, N. T. H., Nguyen, N. H., & Flynn, O. (2023). Does transformational leadership influence organisational culture and organisational performance: Empirical evidence from an emerging country. IIMB Management Review, 35(4), 331–345. https://doi.org/10.1016/j.iimb.2023.10.001
Norton, T. A., Parker, S. L., Zacher, H., & Ashkanasy, N. M. (2015). Employee green behavior: A review and research agenda. Organization & Environment, 28(1), 103–125. https://doi.org/10.1177/1086026615575773
Paredes-Saavedra, M., Vásquez-Ramírez, A., & Ramírez-Flores, A. (2024). Work team effectiveness: Importance of organizational leadership, culture, and work climate. Administrative Sciences, 14(11), 280. https://doi.org/10.3390/admsci14110280
Peña, I., Andrade, S. M., Muñoz, R. M., & Barba-Sánchez, V. (2024). Wellness programs, perceived organizational support, and their influence on organizational performance: An analysis within the framework of sustainable human resource management. SAGE Open, 14(1). https://doi.org/10.1177/21582440241229358
Pereira, D., & Yáber, G. (2022). Perceived organizational support: Latin America analyzed in five years. RAN – Revista Academia & Negocios, 8(2), 183–196.
Ren, L., & Shen, H. (2024). The relationship between servant leadership and team innovation performance: Mediating effect of selfefficacy. Heliyon, 10(6), e27723. https://doi.org/10.1016/j.heliyon.2024.e27723
Roy, S., & Sia, S.K. (2024). The development and primary validation of employee green behavior scale. Journal of Asia Business Studies, 18(3), 784–800. https://doi.org/10.1108/JABS-10-2023-0437
Tsai, F. M. & Bui, T. D. (2021). Impact of word of mouth via social media on consumer intention to purchase cruise travel products. Maritime Policy & Management, 48(2), 167-183. https://doi.org/10.1080/03088839.2020.1735655
Sarmiento-Barros, M. L. (2024). Desarrollo de liderazgo y su impacto en la cultura organizacional. MQRInvestigar, 8(2), 1820–1841. https://doi.org/10.56048/MQR20225.8.2.2024.1820-1841
Sendjaya, S., Eva, N., Butar Butar, I., Robin, M., & Castles, S. (2019). SLBS-6: Validation of a Short Form of the Servant Leadership Behavior Scale. Journal of Business Ethics, 156, 941-956.
Valor, C., Redondo, R., & Carrero, I. (2025). Workplace greenery and employee green behavior: a moderated-mediation model. Management Research Review, 48(5), 726–745. https://doi.org/10.1108/MRR-07-2024-0562
Wang, T., Qin, H., Zhang, Z., & Qin, Y. (2024). The moderating effect of perceived organizational support on presenteeism related to the inclusive leadership. BMC Nursing, 23, 139. https://doi.org/10.1186/s12912-024-01816-0.
Wu, Y., Awang, S.R. & Ahmad, T. (2025). Leadership styles, employee green behavior, and organizational citizenship behavior for the environment: a systematic literature review. Environment, Development and Sustainability, 1-26. https://doi.org/10.1007/s10668-025-06573-x
Xiao, J., Yan, Y., Li, B., & Liu, S. (2024). Leading by example: understanding the trickle-down effect of voluntary green behavior in the workplace. Journal of Managerial Psychology, 39(5), 613-627. https://doi.org/10.1108/JMP-04-2022-0192
Yagil, D., & Oren, R. (2021). Servant leadership, engagement, and employee outcomes: The moderating roles of proactivity and job autonomy. Revista de Psicología del Trabajo y de las Organizaciones, 37(1), 58–67.
Ying, M., Faraz, N. A., Ahmed, F., & Raza, A. (2020). How Does Servant Leadership Foster Employees’ Voluntary Green Behavior? A Sequential Mediation Model. International Journal of Environmental Research and Public Health, 17(5), 1792. https://doi.org/10.3390/ijerph17051792
Yong, J. Y., Yusliza, M. Y., Ramayah, T., & Fawehinmi, O. (2020). Nexus between green intellectual capital and green human resource management. Journal of Cleaner Production, 215, 698–708. https://doi.org/10.1016/j.jclepro.2018.12.306
Zacher, H., Rudolph, C. W., & Katz, I. M. (2023). Employee Green Behavior as the Core of Environmentally Sustainable Organizations. Annual Review Organizational Psychology and Organizational Behavior, 10, 465-494. https://doi.org/10.1146/annurev-orgpsych-120920-050421
Zaitouni, M., Hewapathirana, G., Mostafa, M., Al Hajj, R., & ElMelegy, A. R. (2024). Work-life balance: A landscape mapping of two decades of scholarly research. Heliyon, 10(14). e34084. https://doi.org/10.1016/j.heliyon.2024.e34084
Published
2026-06-15
How to Cite
Padilla Polanco, M. E., Paz Rodríguez, E., Máynez Guaderrama, A. I., & Vargas-Salgado, M. M. (2026). Liderazgo de servicio y comportamiento verde de los empleados: el papel del apoyo organizacional en el contexto hondureño. Revista Venezolana De Gerencia, 31(15), e31e1537. Retrieved from http://www.produccioncientifica.luz.edu.ve/index.php/rvg/article/view/45722
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